Shipping policy
Thank you for visiting danieleindustries.com to order! Please read our shipping policy carefully to understand how we handle your orders and deliveries.
1. Processing Time
All orders are processed and shipped within 2-3 business days (excluding weekends and holidays). During peak times, order processing may take longer. If there is a significant delay, we will notify you via email.
2. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs, including standard shipping, expedited shipping, and international shipping. The specific shipping methods and their costs will be displayed at checkout. Below are our primary shipping options:
– Standard Shipping (5-7 business days): $0.00
– Expedited Shipping (2-3 business days): $15.99
– International Shipping (10-15 business days): $25.99
3. Order Tracking
Once your order has been shipped, we will send you an email with a tracking number. You can use this number to track your order status on our website or the carrier’s website.
4. International Shipping
We offer international shipping services, and the costs and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
5. Shipping Delays
While we strive to ensure timely delivery, unforeseen shipping delays may occur. We are not responsible for delays caused by the carrier, natural disasters, customs inspections, or other reasons beyond our control.
6. Damaged or Lost Items
If you receive a damaged or lost item, please contact us within 7 days of receipt. We will provide a replacement or refund based on the situation.
7. Return Policy
For returns, please refer to our Return Policy page for detailed information.
8. Customer Service
If you have any questions or need assistance, please contact our customer service team via:
– Email：info@DanielEIndustries.com
– Phone: +1 (781) 867 6907
Thank you for your support and trust in our website!
